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Descrierea hotelului
Built on the edge of the Burj Lake on the Old Town Island, this award-winning Palace hotel in Downtown Dubai is where life turns into most cherished memories. Think Arabesque stays elevated with exceptional restaurants, including Thiptara, offering unbeatable Dubai Fountain and Burj Khalifa views, a serene luxury hotel spa, and more.
TERMS & CONDITIONS FOR 2026
Stay Dates : Until 31 October 2026
Market: DACH (Germany, Austria, Switzerland)
MEAL PLAN INFORMATION
PALACE DOWNTOWN HALF BOARD DINING
OUTLET: Al Bayt,Thiptara or Buharya
DAY : MONDAY TUESDAY, WEDNESDAY
STYLE: 4-Course Set Menu inclusive of water & soft drinks
OUTLET: Ewaan Restaurant
DAY: THURSDAY, FRIDAY, SATURDAY
STYLE: Buffet Theme Night - Mediterranean inclusive of water & soft drinks
Buffet Theme Night - World Collection inclusive of water & soft drinks
Buffet Theme Night - Seafood inclusive of water & soft drinks
OUTLET: Al Bayt,Thiptara or Buharya
DAY: SUNDAY
STYLE: 4-Course Set Menu inclusive of water & soft drinks
TERMS AND CONDITIONS
Half board must be taken for the full duration of the stay and for all parties/rooms booked
Breakfast is not included in the half board supplement for room only bookings
Children below 4 years old eat Free of charge
Children 12 years old and above are considered adults
Half Board is not applicable for the period from 24th Dec 2025 to 02nd Jan 2026 (both dates inclusive)
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
GENERAL POLICY:
Festive Season / New Year Restrictions -
Minimum stay & arrival and departure restrictions are applied
*Minimum stay of 3 Nights applies to all bookings staying between 30th December 2025 and 01st January 2026
In addition, below are the arrival and departure restrictions to be applied -
30th Dec - Open for Arrival | Closed for Departure
31st Dec - Closed for Arrival | Closed for Departure
01st Jan - Open for Arrival | Closed for Departure
Check-in and check-out
a) Check in time: 15:00 hrs
b) Check out time: 12:00 hrs For the guests own convenience we recommend to book the night before in case of early arrival/one additional night in case of late departure.
Early check in/late checkout cannot be guaranteed and will be subject to availability at extra cost:
a) Late check out until 6 pm: 50% of the confirmed rate
b) Late check out after 6 pm: 100% charge of the confirmed rate
Early Departure (applicable for all seasons) Full length of stay booked will be charged.
PALACE BENEFITS - Palace Downtown
• Guaranteed 4 pm late check out
• Complimentary Airport Drop off only to Dubai International Airport (DXB terminal). 24-hour notice prior to arrival is required and confirmation of which is subject to availability
• Complimentary Buffet Breakfast at Ewaan Restaurant
• Free Shoe polishing & Free pressing of one shirt and one suit per person upon arrival
• Fruit Basket (Refreshed daily)
CHILDREN POLICY
• Infant (0 – 3,99 years old) – Free of charge (Applicable to 2 infants sharing room with parents. 1 Complimentary baby cot will be provided).
• Children (4 – 11,99 years old) – See above rates. (Applicable to children sleeping in extra bed. Note: Supplement will be charged regardless of child sleeping in extra bed or not).
• When a Room Only rate plan is booked, the child and adult supplement does not include breakfast. When a Bed and Breakfast rate plan is booked, the child and adult supplement includes breakfast.
ROOM CONFIGURATION / BEDDINGS
Deluxe Room
Maximum Occupancy: 3 Adults OR 2 Adults + 2 Child (below 11.99 years old)
Palace Room
Maximum Occupancy: 3 Adults OR 2 Adults + 2 Child (below 11.99 years old)
Junior Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Child (below 12 years old)
Diplomatic Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
Palace Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
Palace Suite Fountain View
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.
TERMS AND CONDITIONS FOR 2026-2027
Stay Dates: 01st November 2026 to 31st October 2027
Market: DACH - Austria, Germany, Switzerland Market
MEAL PLAN INFORMATION
• Please see the below meal plan options available in the hotel:
Bed & Breakfast:
Half Board:
Half board is included in Ewaan Restaurant (Palace Downtown) only Half board must be taken for the full duration of the stay and for all parties/rooms booked
Breakfast is not included in the half board supplement for room only bookings
Early Bird discount does not apply on the half board supplement
Children below 4 years old eat Free of charge
Children 12 years old and above are considered adults
Half Board is not applicable for the period from 24th Dec 2026 to 02nd Jan 2027 (both dates inclusive)
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
GENERAL POLICY
New Year Restrictions
*Minimum stay of 3 Nights applies to all bookings staying between 30th December 2026 and 01st January 2027
In addition, below are the arrival and departure restrictions to be applied -
30th Dec - Open for Arrival | Closed for Departure
31st Dec- Closed for Arrival | Closed for Departure
01st Jan - Open for Arrival | Closed for Departure
Check-in and check-out
a) Check in time: 15:00 hrs
b) Check out time: 12:00 hrs
For the guests own convenience we recommend to book the night before in case of early arrival/one additional night in case of late departure.
Early check in/late checkout cannot be guaranteed and will be subject to availability at extra cost:
a) Late check out until 6 pm: 50% of the confirmed rate
b) Late check out after 6 pm: 100% charge of the confirmed rate
CHILDREN POLICY
• Infant (0 – 3,99 years old) – Free of charge (Applicable to 2 infants sharing room with parents. 1 Complimentary baby cot will be provided).
• Children (4 – 11,99 years old) – See above rates applicable to children sleeping in existing bed.
Note: If required, one child rollaway bed can be placed on request at an additional charge. Early Bird discount does not apply on the Extra bed supplement
• Adult: 12 years and above – See above rates. Rate includes the Extra bed.
When a Room Only rate plan is booked, the child and adult supplement does not include breakfast. When a Bed and Breakfast rate plan is booked, the child and adult supplement includes breakfast.
ROOM CONFIGURATION / BEDDINGS
Deluxe Lake View Room
Maximum Occupancy: 3 Adults OR
2 Adults + 2 Child (below 11.99 years old)
Palace Lake View Room
Maximum Occupancy: 3 Adults OR
2 Adults + 2 Child (below 11.99 years old)
Junior Suite
Maximum Occupancy: 3 Adults + 1 Child (below 11.99 years old) OR
2 Adults + 2 Child (below 11.99 years old)
Diplomatic Suite
Maximum Occupancy: 3 Adults + 1 Child (below 11.99 years old) OR
2 Adults + 2 Children (below 11.99 years old)
Palace Suite Lake View
Maximum Occupancy: 3 Adults + 1 Child (below 11.99 years old) OR
2 Adults + 2 Children (below 11.99 years old)