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TERMS & CONDITION 2025
Validity:01st january 2025- 31th DEC 2025
INCIDENTAL AND ADDITIONAL CHARGES:
a. Children Policy: No charge for children under 5.99 years when occupying same room as adult(s) on the existing bedding. Supplement for children aged between 6 – 11.99 years will be charged on existing bed.
b. Extra Adult Person Charge: The above net rates are for single/double occupancy only. Each additional adult will be charged, with a maximum of 3 adults per room.
c. Parking: Hotel offers self-parking and valet parking is free of charge for in house guests.
d. Maximum occupancy: 4 persons (2 Adults and 2 Child or 3 Adults) all room types and suites.
Meal Supplement
Children under the age of 12 years old will receive 50% off the above price.
Restaurants for Lunch:
Vivaldi
By the Bay
Lobby Cafe
Restaurants for Dinner:
Vivaldi
By the Bay
Gala dinner on 31st dec 2025 is available at vivaldi(italian).The restaurants have to be confirmrd upon room reservation and it's subject to availability.
CHECK-IN AND CHECK OUT TIME:
Check-in time is ___15:00 pm___ check-out time is __12;00 pm____. All guests arriving before __15:00 pm____ will be accommodated as rooms become available. Baggage may be checked-in for those arriving early if rooms are unavailable.
EARLY DEPARTURE POLICY:
Regardless of early departure of a particular reservation, all originally booked from nights(whether or not consumed) of such reservation andapplicable taxex will be billed to you
Club Lounge Benefits: Apply to Club Rooms and Suites
Welcome refreshment upon arrival
Private check-in and check-out facilities in the exclusive Club Lounge
Complimentary full buffet breakfast in restaurant
Complimentary tea / coffee service in the Club Lounge
Complimentary evening canapés in the Club Lounge
Complimentary 02 hours selected alcoholic beverages (18:30 hrs to 20:30 hrs)
The hotel is located within walking distance of Dubai Metro, which accesses the whole city: to Bur Dubai in 3 minutes, and to the Burj Khalifa and Dubai Mall in 15 minutes. Free shuttle service is also available to Dubai Mall.
TERMS & CONDITION 2026 2027
Validity: 01/01/2026 - 10/01/2027
Market: All Market
MEAL INFORMATION
Buffet Breakfast Hatta Restaurant – Lunch or Dinner (Set-Menu) they can avail it in Vivaldi Restaurant or Lobby Café or By the Bay.
GENERAL POLICY
Child policy
Children Policy: No charge for children under 5.99 years when occupying same room as adult(s) on the existing bedding. Supplement for children aged between 6 – 11.99 years will be charged at child on existing bed, with same meal plan on R/O or BB, as room booked.
Rollaway Bed: Hotel provides rollaway beds at a cost (Inclusive of taxes with same meal plan on R/O or BB, as room booked (Subject to to availabilty)
CHECK-IN AND CHECK OUT TIME:
Check-in time is 15:00 hours check-out time is 12:00 hours. All guests arriving before 15:00 hours will be accommodated as rooms become available. Baggage may be checked-in for those arriving early if rooms are unavailable.
Club Lounge Benefits
Apply to Club Rooms and Suites
Welcome refreshment upon arrival
Private check-in and check-out facilities in the exclusive Club Lounge
Complimentary full buffet breakfast in the restaurant
Complimentary tea / coffee service in the Club Lounge
Complimentary evening canapés in the Club Lounge
Complimentary 02 hours selected alcoholic beverages (18:30 hours to 20:30 hours)
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.You will be provided with full details of your booked board programme on arrival at the hotel. The rates are not included on any of the special brunches in resort.
Rooms
Deluxe rooms
Total of 268 Guestrooms and Suites invites you to relax, re-energize and enjoy the panoramic and reflective views of the charming Dubai Creek
Clubs and Suites rooms
Full access to Sheraton Club. Private check-in and check-out. Welcome drinks upon arrival. Daily breakfast at the Sheraton Club. Tea, coffee, and soft drinks are served throughout the day (until 10:00 pm). High Tea between 3:00 pm – 5:00 pm. House-brand cocktails and light snacks are served every night at the Sheraton Club (6:30 pm – 8:30 pm). Complimentary internet access.
TERMS & CONDITION 2025
Validity:01st january 2025- 31th DEC 2025
INCIDENTAL AND ADDITIONAL CHARGES:
a. Children Policy: No charge for children under 5.99 years when occupying same room as adult(s) on the existing bedding. Supplement for children aged between 6 – 11.99 years will be charged on existing bed.
b. Extra Adult Person Charge: The above net rates are for single/double occupancy only. Each additional adult will be charged, with a maximum of 3 adults per room.
c. Parking: Hotel offers self-parking and valet parking is free of charge for in house guests.
d. Maximum occupancy: 4 persons (2 Adults and 2 Child or 3 Adults) all room types and suites.
Meal Supplement
Children under the age of 12 years old will receive 50% off the above price.
Restaurants for Lunch:
Vivaldi
By the Bay
Lobby Cafe
Restaurants for Dinner:
Vivaldi
By the Bay
Gala dinner on 31st dec 2025 is available at vivaldi(italian).The restaurants have to be confirmrd upon room reservation and it's subject to availability.
CHECK-IN AND CHECK OUT TIME:
Check-in time is ___15:00 pm___ check-out time is __12;00 pm____. All guests arriving before __15:00 pm____ will be accommodated as rooms become available. Baggage may be checked-in for those arriving early if rooms are unavailable.
EARLY DEPARTURE POLICY:
Regardless of early departure of a particular reservation, all originally booked from nights(whether or not consumed) of such reservation andapplicable taxex will be billed to you
Club Lounge Benefits: Apply to Club Rooms and Suites
Welcome refreshment upon arrival
Private check-in and check-out facilities in the exclusive Club Lounge
Complimentary full buffet breakfast in restaurant
Complimentary tea / coffee service in the Club Lounge
Complimentary evening canapés in the Club Lounge
Complimentary 02 hours selected alcoholic beverages (18:30 hrs to 20:30 hrs)
The hotel is located within walking distance of Dubai Metro, which accesses the whole city: to Bur Dubai in 3 minutes, and to the Burj Khalifa and Dubai Mall in 15 minutes. Free shuttle service is also available to Dubai Mall.
TERMS & CONDITION 2026 2027
Validity: 01/01/2026 - 10/01/2027
Market: All Market
MEAL INFORMATION
Buffet Breakfast Hatta Restaurant – Lunch or Dinner (Set-Menu) they can avail it in Vivaldi Restaurant or Lobby Café or By the Bay.
GENERAL POLICY
Child policy
Children Policy: No charge for children under 5.99 years when occupying same room as adult(s) on the existing bedding. Supplement for children aged between 6 – 11.99 years will be charged at child on existing bed, with same meal plan on R/O or BB, as room booked.
Rollaway Bed: Hotel provides rollaway beds at a cost (Inclusive of taxes with same meal plan on R/O or BB, as room booked (Subject to to availabilty)
CHECK-IN AND CHECK OUT TIME:
Check-in time is 15:00 hours check-out time is 12:00 hours. All guests arriving before 15:00 hours will be accommodated as rooms become available. Baggage may be checked-in for those arriving early if rooms are unavailable.
Club Lounge Benefits
Apply to Club Rooms and Suites
Welcome refreshment upon arrival
Private check-in and check-out facilities in the exclusive Club Lounge
Complimentary full buffet breakfast in the restaurant
Complimentary tea / coffee service in the Club Lounge
Complimentary evening canapés in the Club Lounge
Complimentary 02 hours selected alcoholic beverages (18:30 hours to 20:30 hours)
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.You will be provided with full details of your booked board programme on arrival at the hotel. The rates are not included on any of the special brunches in resort.
Rooms
Deluxe rooms
Total of 268 Guestrooms and Suites invites you to relax, re-energize and enjoy the panoramic and reflective views of the charming Dubai Creek
Clubs and Suites rooms
Full access to Sheraton Club. Private check-in and check-out. Welcome drinks upon arrival. Daily breakfast at the Sheraton Club. Tea, coffee, and soft drinks are served throughout the day (until 10:00 pm). High Tea between 3:00 pm – 5:00 pm. House-brand cocktails and light snacks are served every night at the Sheraton Club (6:30 pm – 8:30 pm). Complimentary internet access.
